Privacy policy

1. About this Privacy Policy

This privacy policy explains how the personal information collected when you use this website and related services (referred to hereafter as “Service”) by registering for Loyalty & Awards 2022 (referred to hereafter as “Event”) will be used by Global Flight. This Privacy Policy may be supplemented by additional privacy statements, terms or notices set forth on certain areas of the Service.

2. Collection of Information

The Service collects information from you in two ways: directly from your input and automatically from your use.

The types of personal information that the Service collects directly from you depends on how you interact with the Service and may include, without being limited to:
• Contact details, such as your name, e-mail address, company address and phone number
• Account login credentials, such as usernames and passwords
• Payment information, such as a credit or debit card number
• Professional background
• Comments, feedback and other information you submit to the Service

The Service also automatically collects information about how you use the Service and may include:
• Computer, device and connection information, such as IP address, browser type and version, operating system, mobile platform and unique device identifier and other technical identifiers;
• Usage data, such as clickstream data, including date and time stamp, and referring and exit pages, search terms you used and pages you visited or searched for on the Service; and

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service.

3. Use of your Information

We may use your personal information to:
• Process and fulfill a registration for the Event
• Provide technical, product and other support and to help keep the Service working, safe and secure
• Respond to your requests, inquiries, comments and concerns
• Provide, evaluate and improve the Service, its advertisements and promotional campaigns
• Offer you customized content and individualized personalization of the Service/for the Event to make it more relevant to your interests and needs
• Notify you about changes or updates to the Event
• Provide you with special offers and other information about the Event
• Invite you to participate in surveys, sweepstakes, competitions and similar promotions
• Identify usage trends and perform data analysis, including for purposes of research, audit, reporting and determining the effectiveness of our promotional campaigns, or in other ways to which you have expressly agreed in a customer agreement
• Comply with our legal obligations, resolve disputes, and enforce our agreements

We may also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.

4. Sharing of your Information

We may share your personal information with our service providers and suppliers of the Event, including but not limited to payment processors, customer support, e-mail service providers, IT service providers and shipping agents to process the information for us based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

We also may disclose your personal information:
• To (i) meet any applicable law, regulation, legal process or other legal obligation; (ii) detect, investigate and help prevent security, fraud or technical issues; (iii) enforce and protect our rights and properties; or (iv) protect the rights, property or safety of our users, employees and others; and

The Service may let you post and share personal information, comments, materials and other content. Any information you post or disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed.

5. Your Choices and Communications Preferences

You can manage your communications preferences when you register with the Service, by updating your account preferences, by using the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive or by contacting us.

6. Accessing and Updating your Information

The Service may allow registered users to directly access the account information they provided and make corrections or updates to that information upon login at any time. The accuracy of such information is solely the responsibility of the user.
You may also request access to and correction of other personal information about you that you have directly provided to us through the Service. To protect your privacy and security, we may require you to verify your identity.
If you request to deactivate your account or delete your personal information, we will endeavour to fulfil your request in accordance with our policies but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations, resolve disputes and enforce our agreements.

7. Data Security

We use a variety of administrative, physical and technical security measures intended to safeguard your personal information.

8. Certification

Global Flight has been certified by CNIL (Commission Nationale de l'Informatique et des Libertés), confirming its meeting all required standards in terms of data protection according to prevailing French laws.

9. Changes

We may change this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions, comments or requests regarding this Privacy Policy, to get access to the information we store about you or to exercise your right to get your data deleted, please contact:


Last updated: 25 January 2022