2023 Speakers
Speakers

Roberto Chade
Co-Founder and CEO
Dotz

Mehdi Hemici
Chief Loyalty & Ecommerce Officer
Accor

Martin Holdschmidt
Latam Pass Brasil General Director
LATAM Airlines

Ravel Lage
CEO
PaGol

Christian Lundén
VP Strategic Growth
Strawberry

Michael Meraner
Manager Loyalty Strategy & Status Management
Lufthansa

Sarah Moore
Head Officer
Rocket Travel by Agoda

Roberto Muñóz Guillén
Loyalty and Customer Engagement Manager
Digital@FEMSA

Mark Potter
Managing Director Etihad Guest
Etihad Aviation Group

Rodrigo Sandoval Piemonte
VP Loyalty, AMVacations & TravelStores
AeroMexico

Abhi Shah
President
Azul Airlines

Pablo Sordo
Chief Strategy Officer
Viva Aerobus

Sereen Teoh
Former CEO
GalaxyJoy

Sarah Udy
Executive Manager - Member & Program
Qantas Loyalty

Lorena Varela Nagore
Ancillary Product Development Leader
Volaris
Panellists

David Canty
SVP, Head of Loyalty & Partnerships
Bilt Rewards

Katia Cortes Avila
Head of Loyalty Program
Banco Santander

Christophe Etchegaray
SVP Global Partnerships
Accor

Kelli Hobbs
VP Business Development, US
Valuedynamx

Ricky Horwitz
Chief Sales Officer, Global Travel Insurance
Allianz Partners

Tommy Langhauser
Director, Loyalty & Customer Intelligence
Frontier Airlines

Rafael Littieri
Head of Latin America Co-brand Partnership Development
Visa

Marcus Puffer
Vice President Global Loyalty Strategy
IBS Software
Moderators

David Andreadakis
Chief Growth Officer
Bluewater Media

Ravindra Bhagwanani
Managing Director
Global Flight

Danielle Brown
Chief Marketing Officer
Plusgrade

Martha Cohen
VP, Client Services, Travel & Hospitality
Kobie Marketing

Julien Rochard
Chief Revenue Officer
Merit Incentives
Golden Loyalty Awards Judges

Linus Benjamin Bauer
Founder & Managing Director
Bauer Aviation Advisory

Kristi Gole
VP, Head of Product
Global Hotel Alliance

Manuj Jain
Head of Loyalty
Air India

Xavier Lucas
Principal Software Engineer
Alaska Airlines

Sven Neweling
Head of CRM Strategy and Loyalty Programs
Deutsche Bahn

Beatriz Polo
Head of Loyalty
Iberia
As a platform for loyalty experts, the Conference is focused on providing the best presentations and discussions in the industry. Our speakers talk about the trends as well as their unique experiences, sharing best practices and case studies to benefit their peers.
If you have a topic you'd like to share with the audience and would like to become a speaker at Loyalty & Awards 2024, please contact our chairman Ravindra Bhagwanani.