2025 Speakers
Speakers
Camilo Courtenay
Global Loyalty Lead
Avolta
Bahadır Durak
Senior Head of Data Analytics and Loyalty Programs
Pegasus Airlines
Mehdi Hemici
Chief Loyalty & Ecommerce Officer
Accor
Nceba Hene
Head of Loyalty and Rewards
African Bank
Håvard Hovdahl
Vice President CRM & Loyalty
Strawberry
Ben Lipsey
SVP Customer Loyalty | President, Flying Blue,
Air France KLM Group
Sven Neweling
Head of CRM Strategy and Loyalty Programs
Deutsche Bahn
Ralph Piket
Chief Loyalty & Customer Insights Officer
Abra Group
Maria Romero Panizo
Global Loyalty Director
Meliá Hotels International
Veronica Vicars
Chief Growth Officer
IAG Loyalty
Panellists
Jillian Donnelly
Head of Partnerships, Travel & Lifestyle
Emirates
Andrea Pinna
Global VP Loyalty Strategy, Brand Quality & Customer Care
Radisson Hotels
Shyam Shah
CEO
Loyalty Juggernaut
Mehmet Yeltekin
Miles&Smiles Marketing & Partnerships Manager
Turkish Airlines
Moderators
Ravindra Bhagwanani
Managing Director
Global Flight
Martha Cohen
VP, Client Services, Travel & Hospitality
Kobie Marketing
Peter Gerstle
Group Head of Travel Product and Loyalty
Collinson
Gabi Kool
CEO
Loylogic
Brian Sumers
Founder and Editor
The Airline Observer
Golden Loyalty Awards Judges
Essam Akhonbay
VP, Alfursan Loyalty Program
Saudia Airlines
Pekka Antila
Head of Loyalty
Finnair
Andrew Cleary
VP, Global CRM & Customer Strategy
Mandarin Oriental
Folker Heim
Chief Operating Officer
Global Hotel Alliance
Aleks Kaczmarek
VP of Loyalty
CarTrawler
Tejal Patel
Director, Digital Technology (DT) - Loyalty
United Airlines
As a platform for loyalty experts, the Conference is focused on providing the best presentations and discussions in the industry. Our speakers talk about the trends as well as their unique experiences, sharing best practices and case studies to benefit their peers.
If you have a topic you'd like to share with the audience and would like to become a speaker at Loyalty & Awards 2025, please contact our chairman Ravindra Bhagwanani.
